Shipping

DELIVERY INFORMATION

We ship worldwide, with all shipments sent by express courier from our warehouse in the UK. We use FedEx for all international shipments (except for Russia) and most domestic shipments. Estimated delivery times for common destinations are as follows, although please note that these estimates are not guaranteed.

Shipping Zone Delivery Time*
United Kingdom 1-2 business days
Australia and New Zealand 2-4 business days
European Union 1-3 business days
Japan, Hong Kong, Singapore 1-3 business days
South Africa 2-4 business days
USA and Canada 1-3 business days
Rest of the World 2-4 business days

*Apidura dispatches orders between Monday and Friday only, please take this into account if placing an order over the weekend. Orders placed at the weekend are shipped the following Monday, unless this coincides with a UK public holiday.

We are currently unable to ship to military facilities and international P.O. Boxes, please contact customerservice@apidura.com with any further shipping queries.

 

TAX AND DUTIES

Our prices for orders to the UK¹, EU² and the USA³, are quoted inclusive of all tax, duties and VAT.

Orders shipped outside of the EU and the USA (see above) will not include VAT. This amount will be deducted at checkout. Upon delivery, tax and duties may be levied by your local authority. The payment of such duties, taxes and brokerage fees are the responsibility of the customer. If you do not know how much (if any) import tax you may need to pay, please check with your local customs authority before completing your purchase. Please note that clearing customs may introduce delays to the delivery of packages.

If your goods are undeliverable, or refused for any reason, and are returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that applicable Taxes & Duties are non-refundable.

We use FedEx International Priority service for all International orders (except for Russia).

It is a legal requirement that we declare the full transaction value of the contents of all packages.

Region Tax and Duties
United Kingdom¹ Prices include VAT
European Union² Prices include VAT
Mainland USA³ Prices include Tax and Duties
Rest of the World Prices do not include Tax and Duties

¹UK excluding Jersey and Guernsey
²EU excluding Busingen, Isle of Heligoland, Gran Canaria, Melilla, Ceuta, Tenerife, Aland Islands, Livigno, Campione and Lake Lugano
³Mainland USA excluding Guam, Minor Outlying Islands, Hawaii and Virgin Islands

 

TOTAL PRICE

If your local currency is different from the currency in which the prices are quoted, your bank may apply the exchange rate applicable at the date of purchase. Some additional fees may be due. If you’re unsure, please check with your bank before placing your order.

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