Delivery

BREXIT

Following the exit of the UK from the European Union, Apidura will continue to be responsible for the payment of any Value Added Charge (VAT) and duties for European orders. There will be no extra charges for customers in the European Union. The prices listed on our site are inclusive of all taxes and duties, for This information was last updated on the 9th February 2021.

COVID-19

The global coronavirus situation is extremely serious. We are continuously monitoring the impact of COVID-19 and taking responsible actions to support regional and global authorities’ efforts to control the spread of the virus. We are fulfilling and shipping orders as normal, but please remember that standard delivery times may be impacted by circumstances outside of our control.

Delivery Information

We ship worldwide, with all shipments sent from our warehouse in the UK. We use FedEx for most international shipments and offer both Royal Mail and FedEx services for domestic shipments. Estimated delivery times for common destinations are as follows, although please note that these estimates are not guaranteed*.

Delivery ZoneStandard (Royal Mail)Express (FedEx)
United Kingdom2-4 business daysNext working day
Australia and New Zealand2-4 business days
European Union**1-2 business days
Japan, Hong Kong, Singapore1-3 business days
South Africa2-4 business days
USA and Canada1-3 business days
Russia10-14 business days
Rest of the World2-4 business days

*Apidura dispatches orders between Monday and Friday only, please take this into account if placing an order over the weekend. Orders placed at the weekend are shipped the following Monday, unless this coincides with a UK public holiday.

**Depending on your destination, some shipping services may not be available to you.

For delivery requests to international P.O. Boxes, military facilities and shipping via BFPO, please contact [email protected] prior to placing an order.

TAX AND DUTIES

Our prices for orders to the UK¹, EU², Switzerland, Norway, Canada, Japan and the USA³, are quoted inclusive of all tax, duties and VAT.

Orders shipped outside of the UK, EU, Switzerland, Canada, Japan and the USA will not include VAT.

The payment of local duties, taxes and brokerage fees are the responsibility of the customer. If you do not know how much (if any) import tax you may need to pay, please check with your local customs authority before completing your purchase. Please note that clearing customs may introduce delays to the delivery of your order.

If your goods are undeliverable or refused for any reason, and are returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that applicable Taxes & Duties are non-refundable.

It is a legal requirement that we declare the full transaction value of the contents of all packages.

RegionTax and Duties
United Kingdom¹Prices include VAT
European Union²Prices include VAT and Duties
SwitzerlandPrices include Tax and Duties
NorwayPrices include VAT and Duties
Mainland USA³Prices include Tax and Duties
CanadaPrices include Tax and Duties
JapanPrices include Tax and Duties
Rest of the WorldPrices do not include Tax and Duties

¹UK excluding Jersey and Guernsey
²EU excluding Busingen, Isle of Heligoland, Gran Canaria, Melilla, Ceuta, Tenerife, Aland Islands, Livigno, Campione and Lake Lugano
³Mainland USA excluding Guam, Minor Outlying Islands, Hawaii and Virgin Islands

TOTAL PRICE

If your local currency is different from the currency in which the prices are quoted, your bank may apply the exchange rate applicable at the date of purchase. Some additional fees may be due. If you’re unsure, please check with your bank before placing your order.