Delivery

Delivery Information

We ship worldwide, with all shipments sent from our warehouse in the UK. We use FedEx for most international shipments and offer both Royal Mail and FedEx services for domestic and European shipments. Estimated delivery times for common destinations are as follows, although please note that these estimates are not guaranteed*.

Delivery Zone Standard (Royal Mail) Express (FedEx)
United Kingdom 2-4 business days Next working day
Australia and New Zealand 2-4 business days
European Union** 3-5 business days 1-2 business days
Japan, Hong Kong, Singapore 1-3 business days
South Africa 2-4 business days
USA and Canada 1-3 business days
Russia 7-10 business days
Rest of the World 2-4 business days

*Apidura dispatches orders between Monday and Friday only, please take this into account if placing an order over the weekend. Orders placed at the weekend are shipped the following Monday, unless this coincides with a UK public holiday.

**Depending on your destination, some shipping services may not be available to you.

For delivery requests to international P.O. Boxes, military facilities and shipping via BFPO, please contact [email protected] prior to placing an order.

TAX AND DUTIES

Our prices for orders to the UK¹, EU², Switzerland, Canada, Japan and the USA³, are quoted inclusive of all tax, duties and VAT.

Orders shipped outside of the EU, Switzerland, Canada, Japan and the USA will not include VAT.

The payment of local duties, taxes and brokerage fees are the responsibility of the customer. If you do not know how much (if any) import tax you may need to pay, please check with your local customs authority before completing your purchase. Please note that clearing customs may introduce delays to the delivery of your order.

If your goods are undeliverable or refused for any reason, and are returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that applicable Taxes & Duties are non-refundable.

It is a legal requirement that we declare the full transaction value of the contents of all packages.

Region Tax and Duties
United Kingdom¹ Prices include VAT
European Union² Prices include VAT
Switzerland Prices include Tax and Duties
Mainland USA³ Prices include Tax and Duties
Canada Prices include Tax and Duties
Japan Prices include Tax and Duties
Rest of the World Prices do not include Tax and Duties

¹UK excluding Jersey and Guernsey
²EU excluding Busingen, Isle of Heligoland, Gran Canaria, Melilla, Ceuta, Tenerife, Aland Islands, Livigno, Campione and Lake Lugano
³Mainland USA excluding Guam, Minor Outlying Islands, Hawaii and Virgin Islands

TOTAL PRICE

If your local currency is different from the currency in which the prices are quoted, your bank may apply the exchange rate applicable at the date of purchase. Some additional fees may be due. If you’re unsure, please check with your bank before placing your order.