Delivery

Delivery Information

We ship worldwide, with all shipments sent from our warehouse in the UK. We use FedEx for all international shipments (except for Russia). We use Royal Mail and FedEx for domestic shipments. Estimated delivery times for common destinations are as follows, although please note that these estimates are not guaranteed.

Delivery Zone Delivery Time* Courier
United Kingdom 1-3 business days Royal Mail / FedEx
Australia and New Zealand 2-4 business days FedEx
European Union 1-3 business days FedEx
Japan, Hong Kong, Singapore 1-3 business days FedEx
South Africa 2-4 business days FedEx
USA and Canada 1-3 business days FedEx
Russia 3-4 weeks AlfaParcel
Rest of the World 2-4 business days FedEx

*Apidura dispatches orders between Monday and Friday only, please take this into account if placing an order over the weekend. Orders placed at the weekend are shipped the following Monday, unless this coincides with a UK public holiday.

We are currently unable to ship to military facilities and international P.O. Boxes, please contact customerservice@apidura.com with any further shipping queries.

TAX AND DUTIES

Our prices for orders to the UK¹, EU², Switzerland, Canada, Japan and the USA³, are quoted inclusive of all tax, duties and VAT.

Orders shipped outside of the EU, Switzerland, Canada, Japan and the USA will not include VAT. The VAT of your order will be deducted from your basket’s total at checkout.

The payment of local duties, taxes and brokerage fees are the responsibility of the customer. If you do not know how much (if any) import tax you may need to pay, please check with your local customs authority before completing your purchase. Please note that clearing customs may introduce delays to the delivery of your order.

If your goods are undeliverable or refused for any reason, and are returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that applicable Taxes & Duties are non-refundable.

It is a legal requirement that we declare the full transaction value of the contents of all packages.

Region Tax and Duties
United Kingdom¹ Prices include VAT
European Union² Prices include VAT
Switzerland Prices include Tax and Duties
Mainland USA³ Prices include Tax and Duties
Canada Prices include Tax and Duties
Japan Prices include Tax and Duties
Rest of the World Prices do not include Tax and Duties

¹UK excluding Jersey and Guernsey
²EU excluding Busingen, Isle of Heligoland, Gran Canaria, Melilla, Ceuta, Tenerife, Aland Islands, Livigno, Campione and Lake Lugano
³Mainland USA excluding Guam, Minor Outlying Islands, Hawaii and Virgin Islands

TOTAL PRICE

If your local currency is different from the currency in which the prices are quoted, your bank may apply the exchange rate applicable at the date of purchase. Some additional fees may be due. If you’re unsure, please check with your bank before placing your order.