Repair and Care

Our packs are built to be used and to last. They have travelled the world, supported riders through ultra-distance races, cross-country tours and rides to the shops alike. Some packs with particularly long and tough lives can show the scars, so we have created the following guides to help you care for your packs.
If you require spare parts or have further questions, please email [email protected].

All Care Repairs Cords/Straps Fabric Zipper

HYDRATION HOSE SHORTENING

How to shorten the hose on our hydration bladders.

What you will need:

  • Sharp craft knife

What you should do:

  • Remove: Remove the bladder-end connector by carefully slicing the plastic tube.
  • Check: Double-check the length of hose you want.
  • Cut: Cut the across the tube with a sharp craft knife in a single motion.
  • Soften: Place the freshly cut end of the tube in warm water to soften the plastic, do not place in boiling water, this will damage the tube.
  • Insert: Reinsert the connector, starting on an angle and straightening once the tip is inside the hose.

VELCRO STRAP REPAIR

Reattach the velcro to the strap if they have come apart.

What you will need:

  • Aquaseal adhesive
  • Sandpaper
  • 2x clips or pegs
  • Glue spreader

What you should do:

  • Prepare: Use sandpaper to create a rough texture on both surfaces, then remove any excess dirt or residue.
  • Glue: Carefully apply glue to the back of the velcro and press both sides together
  • Set: Use the clips or pegs to hold the repair in place while the glue sets. The repair should reach full strength after 14 hours.

WATERPROOF SLIDER REPAIR

Fix the zip on your Top Tube Pack.

What you will need:

  • Ruler
  • Chalk
  • Gear Aid tape / repair tape
  • Scissors
  • Scouring pad

What you should do:

  • Clean: Clean the inside of the slide rail. Dry. Move slider away from the base of the pack.
  • Mark and cut: Mark 2cm from the base of the rail. Cut across the rail with scissors. Be careful not to cut the rubber seam.
  • Re-rail: Push slider back to the base. Push the tip of the slider over the cut seam to re-rail. Push the slider to the top of the pack.
  • Reseal: Measure and cut a 10mm x 25mm patch from the Gear Aid Tape, rounding the corners. Place the patch over the rails, starting with the outside. Be careful to ensure a smooth, level fit. Push rails together below the new base of the pack to seal. The patch will now function as the new slider stopper.

SHORTEN STRAP - WEBBING

Shorten web straps that are too long for your frame.

What you will need:

  • Scissors
  • Lighter

What you should do:

  • Ensure that the strap remains long enough to be threaded through the buckle and secured
  • Carefully cut the strap to the desired length
  • Run a lighter across the cut edge to seal the fibres and prevent fraying. Allow to cool.

SHORTEN STRAP - HYPALON

Shorten Hypalon straps that are too long for your frame.

What you will need:

  • Scissors

What you should do:

  • Ensure that the strap remains long enough to attach the pack securely
  • Carefully trim the excess Hypalon

 

ROTATE SEAT POST COLLAR

Avoid damaging your saddle pack by rotating your seat post collar.

What you will need:

  • Allen key

What you should do:

  • Loosen: Use an Allen key to loosen the seatpost collar to the point that it can move freely
  • Turn: Rotate the collar 180 degrees so that the bolt is facing forward
  • Secure: Tighten seatpost collar to the recommended torque

BUNGEE CORD STOPPER REPLACEMENT

Re-attach the bungee cord stopper if it has come off.

What you will need:

  • Flat-head screwdriver

What you should do:

  • Open: Open the cord housing with a small screwdriver
  • Adjust: Reseat the bungee cord in the grooves of the housing
  • Close: Snap the cord end closed

HOLE AND DAMAGE REPAIR

Patch holes in your packs.

What you will need:

  • Scissors
  • Repair tape
  • Scouring pad

What you should do:

  • Clean: Clean the affected area and allow to dry
  • Prepare: Cut the repair patch to the appropriate size, allowing 2.5cm of space in each direction and rounding the edges
  • Apply: Remove the paper backing from the repair tape and apply to the affected area, applying firm pressure
  • Use: The repaired Pack may be used immediately but the adhesive will reach full strength in 24 hours.

Equip yourself with the right tools and knowledge for repairing your bike, your bikepacking gear and yourself on tour. Our Ultimate Roadside Repair Guide for Bikepackers will help get you back on the road when things don’t go to plan.

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